Moving your world with care
At The Move Team, we understand that moving can be a stressful and overwhelming experience. That's why we're dedicated to providing a removals service that is tailored to your specific needs, ensuring a smooth and hassle-free transition to your new home or office.
With almost 20 years of experience in the industry, our team of experts has been providing top-notch removals and storage services to the residents of Bournemouth, Dorset, and the surrounding areas. Our commitment to meticulous planning, attention to detail, and exceptional customer service has earned us a reputation as one of the most trusted and reliable removal companies in the region.
Our Services
We offer a comprehensive range of removals services, including home removals, office moves, long-distance removals, and storage solutions. Our team of experienced professionals will work closely with you to understand your specific requirements and provide a personalized solution that meets your needs and budget.
Our services include:
- Home removals: We'll take care of everything from packing to reassembly, ensuring a stress-free move to your new home.
- Office removals: Our team will work around your schedule to minimize disruption to your business, ensuring a seamless transition to your new office.
- Long-distance removals: Whether you're moving across the country or just up the road, we'll take care of every detail to ensure a smooth and efficient move.
- Storage solutions: Our secure storage facilities offer a safe and convenient way to store your belongings, whether it's for short-term or long-term.
Our Commitment
At The Move Team, we're committed to making your move as smooth and stress-free as possible. We pride ourselves on our attention to detail, our dedication to customer service, and our commitment to providing a personalized solution that meets your specific needs. Whether you're moving around the corner or across the country, we'll be with you every step of the way.
Quality of Service
The reviews highlight issues with the quality of service provided by the company. Multiple reviewers have reported experiencing poor service, with some claiming that the movers were unprofessional, lazy, or irresponsible.
Packaging and Moving
Some reviewers have criticized the company's packaging and moving services. Al S. reported that they were forced to spend the morning finding used cardboard boxes, bubble wrap, and tape because the recommended boxes were no good. Tony B. experienced similar issues, with the movers taking multiple loads and charging for overtime.
Communication and Claims
There are also issues with communication and claims handling. Nicholas W. reported that when they tried to claim for damaged equipment, they were met with refusal and silence from the company. Tony B. experienced a similar issue, but was eventually refunded 78 pounds after threatening legal action.
Summary
The reviews highlight a number of issues with the company, including poor quality service, inadequate packaging and moving, and poor communication and claims handling.
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