Your belongings, our priority. Store with confidence.
At Safestore, we are the UK's leading provider of self-storage solutions. With over two decades of experience, we have established a strong reputation for providing secure, convenient, and affordable storage solutions to individuals and businesses alike.
Our Story
Our journey began in 1998 when we were founded in the UK. We started with a single store and have since grown exponentially, expanding our presence across the United Kingdom, France, the Netherlands, Belgium, and Spain. Our mission is to provide exceptional storage solutions, ensuring our customers' peace of mind and security for their valuable possessions.
Our Services
At Safestore, we offer a wide range of storage solutions to cater to the diverse needs of our customers. Whether you are moving house, starting a new business, or requiring storage for your personal or professional belongings, we have a solution tailored to your individual needs. Our storage facilities are designed to provide a secure and comfortable environment for your belongings, with features such as 24/7 CCTV monitoring, intruder alarms, and secure key-holder systems.
Our Commitment to Excellence
As a leading self-storage provider, we are committed to excellence in every aspect of our operations. We strive to provide exceptional customer service, ensuring a hassle-free experience for our customers. Our team is dedicated to ensuring that every interaction with Safestore is a positive and memorable one.
Our Expansion
Over the years, Safestore has expanded its presence across the UK, France, and other European countries. We have invested heavily in the development of new storage facilities, ensuring that our customers can access our services easily and conveniently.
Our Awards and Recognition
As one of the leading self-storage providers in Europe, we have received numerous awards and recognition for our exceptional services and innovative approaches. Our team has consistently demonstrated a commitment to excellence, earning us a reputation for providing top-notch storage solutions.
Our Vision
At Safestore, our vision is to continue providing exceptional storage solutions to our customers, setting the standard for excellence in the self-storage industry. We are committed to expanding our presence, developing new and innovative solutions, and maintaining a culture of excellence, honesty, and integrity.
Our Values
At Safestore, we value innovation, integrity, and excellence in every aspect of our operations. We strive to be forward-thinking, adapting to changing needs and customer demands, while maintaining the highest standards of quality and service delivery.
Conclusion
At Safestore, we are dedicated to providing exceptional storage solutions, ensuring the safety and security of our customers' possessions. With over two decades of experience, we have built a reputation for excellence, innovation, and commitment to our customers. We look forward to continuing to serve our customers with the highest level of quality, professionalism, and dedication.
Exceptional Customer Service
All the reviewers were extremely satisfied with the customer service provided by Safestore's staff, praising their helpfulness, professionalism, and friendliness. The staff were described as "active and charismatic" (Will Lozano Thoussan), "extremely friendly" (Anita Johnson), and "very professional, polite, and helpful" (Tokunbo Isabel Agbahwe).
Clean and Secure Storage Facilities
The reviewers were impressed with the cleanliness and security of the storage facilities. Anita Johnson noted that the storage was the "cleanest I have ever used", while Michal Sasiadek appreciated the detailed explanations provided by the staff regarding the storage area.
Efficient Check-in and Checkout Process
The reviewers were pleased with the smooth check-in and checkout process, with Punit Porwal mentioning that it was "no hassle" and Sara Peck-Ish praising the staff for making the process "calm" during a stressful time.
Positive Experience Overall
The majority of reviewers had a positive experience with Safestore, with many mentioning that they would use the service again in the future.
Areas for Improvement
A few reviewers had minor criticisms, with Michelle Headley suggesting that the company's price increase notifications could be more personalized and Sara Sintoni recommending that the company provide a rubbish disposal service.
Disappointing Experience
Tatjana Schimke had a disappointing experience with Safestore, citing poor customer service and an unhelpful attitude from one of the staff members.
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