Your storage, our priority
At Store First, we pride ourselves on being the UK's best self storage company, offering a wide range of services and facilities that make your storage experience comfortable and hassle-free. Our bright, modern storage centres are purpose-built and filled with storage units in a range of sizes to suit your needs. Our state-of-the-art facilities include free Wi-Fi, boardrooms, kitchens, and a wealth of other services that cater to both individuals and businesses.
Our Services
We understand that storage needs can vary, which is why we offer a range of storage solutions to suit your requirements. Our services include:
- Business Storage: Perfect for businesses that need extra space for storing equipment, stock, or archives. Our storage units come with 24-hour access, free parking, and a range of other facilities to make your life easier.
- Personal Storage: Ideal for individuals who need to declutter, downsize, or store items during a move. Our storage units are clean, secure, and easily accessible.
- Student Storage: Designed specifically for students who want to keep their valuables safe and secure while they're away on holiday or during term breaks.
Our Facilities
Our storage centres are designed to make your experience as smooth as possible. Each centre is equipped with:
- Clean, secure storage units with 24-hour access
- Free Wi-Fi and comfortable working areas
- Kitchens and break-out areas for relaxation and refreshment
- State-of-the-art security with CCTV cameras and high-level alarms
- Free parking for customers and visitors
- Free collection and delivery services for some locations
Why Choose Store First?
We're proud of our:
- 4.9/5 Feefo score, showing our commitment to customer satisfaction
- 15,000 contents protection service, giving you peace of mind
- Free security padlock with every storage unit
- No notice period or rental deposit required
- 50% off the first 12 weeks, making our prices unbeatable
Our Locations
We have multiple locations across the UK, with centres in:
- Barnsley
- Blackburn
- Burnley
- Derby
- Ellesmere Port
- Glasgow
- Leeds
- Liverpool
- Manchester
- Mansfield
- Preston
- Rochdale
- Rushden
- St Helens
- Wakefield
Customer Experience
The reviews for Store First Ellesmere Port vary greatly, with some customers expressing dissatisfaction with their experience, while others praise the company's services. Some customers have reported issues with customer service, including threatening emails and unprofessional behavior.
Facilities and Amenities
The storage facilities themselves are described as clean and tidy, with 24/7 access and various options for different-sized storage units. Some customers have praised the availability of trollies and a commercial-sized lift for easy transportation.
Positive Experience
Some customers have reported a positive experience with Store First Ellesmere Port, citing friendly and helpful staff, 24-hour access, and reasonable prices. One customer even praised the staff for going above and beyond to assist them during a busy time.
Negative Experience
On the other hand, some customers have reported a negative experience, including issues with customer service, billing, and facilities. One customer felt bullied and threatened by the company over a small payment, while another felt frustrated with the lack of communication and professionalism from the staff.
