Your belongings are our priority
Welcome to Horderns Removals & Storage, the experts you can trust with your belongings. Based centrally in the West Midlands, we serve the whole of the UK, offering an efficient, economical, and personalised service tailored to your needs. With our extensive experience in the removals industry, we have built a solid reputation for providing outstanding customer service, ensuring a smooth and stress-free move for our clients.
Our comprehensive range of services includes:
1. House and Office Removals: Whether you're moving a single item or an entire household, our team of polite, friendly, and experienced professionals will handle your possessions with the utmost care. We offer free, no-obligation quotations, and our relocation experts will assist you in planning your move, providing free advice and support at every stage.
2. Packing Services: Our highly trained and experienced removals operatives can take care of all your packing needs, from boxes and wrapping to labelling and inventories. We use high-quality packing materials to ensure the safe transportation of your items.
3. Secure Storage Facilities: We offer short- and long-term storage solutions in our secure facilities, ideal for those in-between moves or requiring extra space. Our storage units are clean, dry, and secure, providing peace of mind for your valuable possessions.
4. Antiques & Fine Art Movers: We understand the importance of handling delicate and valuable items with special care. Our packing services are designed to ensure the safe transportation of your antiques and fine art pieces, using specialist export wrapping and crate-making services.
5. Document Shredding Service: We provide a secure and confidential document shredding service, ensuring the responsible disposal of your sensitive documents in accordance with data protection regulations.
6. House Clearances: As a fully licensed waste carrier, we offer house clearance services, responsibly disposing of unwanted items and ensuring the efficient use of resources.
Why Choose Horderns Removals & Storage?
- Personalised Service: We take the time to understand your unique requirements and tailor our services to meet your needs.
- Experienced Staff: Our team of polite, friendly, and experienced professionals is dedicated to providing the best possible service.
- Trustworthy and Legally Compliant: We are committed to ensuring our customers get the best customer service throughout their work, and we adhere to all relevant regulations and laws, giving you peace of mind.
- Competitive Pricing: We offer efficient, economical services without compromising on quality.
At Horderns Removals & Storage, we take great pride in ensuring our customers get the best customer service throughout their work. You can be rest assured you will be using a safe, trustworthy and legally compliant removal company. With our five-star rating and glowing customer reviews, we are the most trusted and reliable removals company in the West Midlands. Get in touch today to discuss your requirements and experience our exceptional service for yourself.
Overall Experience
The majority of customers have had a positive experience with Horderns Removals, praising the company's professionalism, efficiency, and friendly staff.
Positive Aspects
- Efficient Service: Many reviewers appreciated the prompt and efficient service provided by Horderns, with some mentioning that the staff worked hard to complete the job quickly.
- Friendly and Professional Staff: The company's staff, including Claire, Tom, Jack, Lewis, and others, were consistently praised for their friendly and professional demeanor.
- Careful Handling: Reviewers reported that their belongings were handled with care, and that fragile items were packed and transported safely.
- Good Communication: Some customers appreciated the efficient communication with Claire and other staff members, who were responsive to their queries and concerns.
Negative Aspects
- Lack of Communication: A few reviewers experienced poor communication, including delayed or missing responses to their queries.
- Unprofessional Behavior: Two reviewers reported unprofessional behavior, including swearing and a "bully attitude" from some staff members.
