Store with Confidence, Store with Thames Self Storage
At Horsleys of Stafford, we take pride in our long-standing reputation for delivering exceptional removal and storage services to our customers. With over 120 years of experience, we have built a strong foundation for our business, and we continue to evolve and adapt to the ever-changing needs of our customers.
Removals
Our reliable and professional removal service caters to a wide range of customers, from local relocations to international moves. Whether you're moving across town or across the world, we'll take care of every aspect of the process. From packing and transporting your belongings to ensuring a smooth and stress-free transition, we're committed to delivering exceptional results.
Storage
Our purpose-built storage facility offers a secure and accessible solution for your storage needs. With small and large units available, we cater to both commercial and domestic clients, providing containerised and self-storage options at competitive rates. Our dedicated team ensures the safety and security of your belongings, giving you peace of mind during your storage period.
Packing Materials
At Horsleys, we understand the importance of proper packing for a successful removal or storage experience. That's why we offer a range of packing options and products to cater to your specific needs. From supplying varying sizes of packing products to taking care of the packing process ourselves, we're here to help you every step of the way.
Our History
As a family business, we take pride in our long and storied history. Established in 1895, we've had the privilege of serving our customers and building relationships that span generations. Our commitment to integrity, reliability, and personal service has earned us a reputation as a trusted and valued removals partner for customers throughout Staffordshire.
Meet the Team
Our dedicated team is comprised of experienced professionals who are passionate about delivering exceptional service. From Russell and Nigel Horsley, our fifth-generation family members, to Linda Jones and Claudia Horsley, our staff members are dedicated to ensuring a seamless and stress-free experience for our customers.
Customer Reviews of Horsleys of Stafford
Professionalism and Customer Service
The majority of customers praised the professionalism and friendliness of the staff, particularly the removal men, who were described as "amazing", "polite", "helpful", and "cheerful". The office staff were also commended for their helpfulness and responsiveness.
Quality of Service
Many customers were impressed with the quality of service provided by Horsleys, with several reviewers mentioning that the company exceeded their expectations. The removal men were praised for their attention to detail, care, and efficiency in handling customers' belongings.
Packing and Storage
Several customers were satisfied with the packing and storage services provided by Horsleys, with reviewers praising the quality of the packing materials and the care taken to ensure that their belongings were properly protected.
Competitive Pricing
A number of customers mentioned that the pricing was competitive and reasonable, with one reviewer stating that the company offered "excellent value for a complete packing and removal".
Negative Experience
However, one customer had a negative experience with the company, citing that they were unprepared for rainy weather and refused to provide floor protection, leading to a dispute with the customer.
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